Privacy Policy

1. Information We Collect

• Order information: your name, email address, shipping and billing address, phone number (if provided), and the products, colors and sizes you order;
• Payment information: payments are processed by Whop. We do not receive or store your full card number;
• Communications: messages you send us through email or the store support chat;
• Technical information: basic data such as device type, browser, pages visited and approximate location, collected through cookies or similar technologies to operate and improve the Site.

2. How We Use Your Information

• To process, make and deliver your order;
• To send order updates and tracking information;
• To respond to questions, returns and support requests;
• To prevent fraud and protect the security of our store;
• To comply with legal, tax and accounting obligations.

3. How We Share Your Information

We share personal information only as needed to run our business:

• Payment processing: Whop, which processes payments and collects applicable sales tax;
• Production and fulfillment partners: who need your name, shipping address and order details to make and ship your order;
• Shipping carriers: to deliver your package and provide tracking;
• Legal requirements: when required by law or to protect our rights.

We do not sell your personal information.

4. Cookies

The Site uses cookies and similar technologies that are needed for checkout and basic site functionality, and to understand how visitors use the Site. You can control cookies through your browser settings; disabling them may affect some features.

5. Data Retention

We keep order information for as long as needed to fulfill your order, provide support, and meet legal, tax and accounting requirements.

6. Data Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, or to object to certain uses. To make a request, email support@dolldistrict.shop. We will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.

8. International Customers

We serve customers worldwide. Your information may be processed in countries other than your own, including the United States, where our payment processor and partners operate.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Site with a new "Last updated" date.

11. Contact

Questions about this policy? Contact us at support@dolldistrict.shop or message us through the support chat on our store. We aim to reply within 1–2 business days.